Returns & Exchanges

At Ronin Games, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, you can return or exchange items within 30 days of delivery. All apparel must be in its original, unworn condition with tags attached to be eligible for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original mailer.

3

Ship the Package

Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for confirmation of the return shipment.

4

Receive Refund or Exchange

After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing